Everything you might want to know.
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general
Which databases do you support?
We support MySQL, PostgreSQL, and MongoDB as both source and target. Cross-engine migrations (e.g. MySQL → PostgreSQL) are handled with pgloader, AWS DMS, or custom transformation scripts depending on the schema.
Can I order more than one project?
Yes. Each plan is a one-time purchase tied to one project. Order as many as you need; each one becomes its own ticket with its own chat thread, deliverables, and rollback plan.
security
How do you access my database?
You provide read-only credentials scoped to the database in question. We work over an SSH tunnel or bastion host where available, and we never store credentials in plain text. After delivery, all access is revoked and we ask you to rotate the credentials.
Is my data confidential?
Yes. We work under NDA on request, store only what is required to deliver the project, and remove any working copies from our environment after delivery. Backups produced for you are delivered to your storage and are not retained on our side.
process
How long does a migration take?
A focused audit completes in 48 hours. A standard migration (up to 50 GB) ships in about 7 days, including a staging dry-run. Larger or multi-environment projects run 10 days or more depending on complexity.
What if something breaks during cutover?
Every project ships with a rollback plan as a PDF runbook and the SQL scripts to execute it. Cutover is preceded by a staging dry-run, and we agree on a rollback gate (e.g. replication lag, error rate) before going live.
Do you offer ongoing support after delivery?
The order page chat stays open for follow-up questions on the deliverables. For continuous monitoring or recurring optimization, contact us about a separate engagement.
billing
Do you offer a refund?
Yes — we offer a 30-day money-back guarantee. If you are not satisfied with the deliverable, contact support within 30 days of purchase and we will refund 100% to the original payment method. Full details are on our Refund Policy page.
What payment methods do you accept?
We accept Visa and Mastercard credit and debit cards, processed through Authorize.Net. Card details are tokenized at checkout — we do not store full card numbers on our servers.
deliverables
What deliverables do I receive?
Depending on the plan: the migrated database (when applicable), a backup file, a before/after performance report (PDF), a rollback plan (PDF + SQL scripts), and EXPLAIN proofs for any rewritten queries.
Ready to migrate without holding your breath?
Pick a plan, share your schema, and we will deliver an audit, a migration, or both — verified in staging first.
